About Us

Welcome to Stepique, an online footwear brand offering stylish, functional, and comfortable shoes for everyday wear.

Stepique is an online retail brand serving customers worldwide. Our customer support operates from the United States

We serve customers worldwide, providing a curated selection of women’s footwear including boots, sneakers, flats, heels, and seasonal styles. Our goal is to make modern footwear accessible while maintaining clear communication, honest policies, and reliable customer support.

Our Approach

Stepique operates as a global online store. All orders are placed directly through our website and fulfilled through established logistics partners to ensure safe and reliable delivery to our customers.

We continuously review our product listings to ensure accurate descriptions, transparent pricing, and up-to-date availability. Product images and details shown on our website reflect the items customers receive.

Customer Experience & Transparency

We believe trust is built through clarity and responsiveness. That’s why:

All store policies are publicly available on our website
Product information, pricing, and availability are clearly displayed
Our customer support team is reachable and responsive

Customer inquiries are typically answered within 24–48 hours.

Returns & Quality Commitment

We stand behind the quality of our products.
While we do not accept returns or exchanges for non-defective items, customers are fully supported if an order arrives defective, damaged, or incorrect. In such cases, we work promptly to resolve the issue according to our published refund policy.

Please review our Refund Policy page for full details.